| Posted date | 6th August, 2026 | Last date to apply | 13th August, 2026 |
| Country | Pakistan | Locations | Islamabad |
| Category | Monitoring & Evaluation | ||
| Type | Internship | Position | 1 |
Introduction:
Human Appeal is an incorporated UK charity and a global humanitarian and development organisation. We save lives, alleviate poverty, transform and empower local communities whilst championing humanity, impartiality, neutrality, and independence and establishment of self-sustaining development programmes. Our vision is ‘’ to become the global agent of change for a just, caring, and sustainable world’’.
Position Summary:
The MEAL Intern will provide day-to-day support to the MEAL Assistant Officer/Coordinator in managing the beneficiary complaint and feedback hotline response mechanism log, assisting with timely and appropriate handling of complaints, and maintaining accurate, up-to-date beneficiary data for dashboard reporting and monthly analysis. This is a learning-oriented, entry-level position intended to build the intern's practical skills in monitoring, data quality assurance, and learning processes across Human Appeal Pakistan's programs, under close supervision and mentorship.
Job Description:
- Support the day-to-day maintenance of the beneficiary hotline log and complaint/feedback response mechanism under the guidance of the MEAL Assistant Officer/Coordinator.
- Support maintenance and regular updating of the beneficiary database, helping ensure accuracy, completeness, and consistency of records.
- Assist in preparing weekly update reports on hotline/BCRM status, case logs, and dashboard data for supervisor review.
- Support the design of data collection tools (KoBo, ODK, or similar) and assist with remote/desk-based review of data collected by field teams, including basic translation/interpretation support in Urdu, Pashto, and/or Sindhi where needed.
- Liaise, under supervision, with program, HR, and safeguarding teams to support a coordinated approach to complaint handling.
- Actively participate in on-the-job learning, mentoring sessions, and capacity-building opportunities provided by the MEAL team.
Job Requirements:
Qualification:
- Bachelors/ Masters in Social Sciences, Development Studies, Statistics, or a related field
Work Experience:
- Fresh Graduate
- Some experience in an office environment will be preferred
Demonstrated Skills and Competencies:
- Demonstrated reliability regarding attendance and work performance;
- Attention to detail and ability to follow up on tasks to completion;
- Flexibility and ability to work in a fast-paced environment;
Language Skills:
- Have good written communication skills and can communicate in both verbal and written Urdu and English.
PSEA and Safeguarding:
Human Appeal has a zero tolerance for sexual exploitation and Abuse of staff as well as beneficiaries. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility. All staff must adhere to the Code of Conduct that enshrines principles of PSEA, always (both during work hours and outside work hours).
It is mandatory for applicants to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children, and to consent to the disclosure of any such information by their former employers during the recruitment process.
Note: As we are looking for immediate hires, we will be reviewing candidates on a rolling basis.