Aga Khan Health Service, Pakistan (AKHS, P), in collaboration with Aga Khan University (AKU), is implementing the Elderly Care Program (EC), focused on improving the quality of life of the elderly population through evidence-based service delivery models in Karachi, Gilgit-Baltistan, and Chitral. AKHS, P is seeking an experienced and motivated professional to lead this ongoing program as Senior Program Manager.

Position Summary:

The Senior Program Manager will provide leadership in the continued implementation and scale-up of the Elderly Care Program, overseeing both service delivery and research components. The role includes technical oversight, project coordination, stakeholder engagement, and operational management across multiple regions. The incumbent will ensure compliance with program standards and strategic objectives while maintaining strong collaboration with AKU, AKDN agencies, and regional field teams.

Key Responsibilities:

• Design and deliver capacity-building initiatives for staff, volunteers, and key stakeholders.
• Provide technical leadership, mentorship, and oversight to program and research teams.
• Lead community engagement and awareness activities to increase uptake of elderly health services.
• Identify service delivery gaps and drive system-strengthening interventions across AKHS, P facilities.
• Act as technical focal person for elderly care, collaborating with internal and external partners.
• Support development and integration of digital tools and referral systems to improve elderly care pathways.
• Develop annual implementation plans, budgets, SOPs, and KPIs to guide program execution.
• Ensure timely approvals, compliance, and alignment of activities with organizational and donor requirements.
• Monitor program performance and budget utilization, ensuring achievement of yearly targets.
• Maintain grant efficiency through proactive financial tracking and achieving >90% spending rate.
• Coordinate with regional teams to ensure field implementation matches approved work plans.
• Prepare and submit high-quality progress and donor reports within required timelines.
• Manage relationships with AKU, AKDN agencies, and other key stakeholders to ensure program success.
• Lead design and execution of research studies, ensuring data quality, ethical compliance, and staff capacity building.
• Ensure integration of research outcomes into program planning, policy influence, and knowledge sharing.

Qualification & Experience

• A master’s degree holder preferably in the field of medical, nursing, public health, business administration, social science or experience commensurate with the job role.
• Minimum 5 years of experience in program management and research in health/development sector (experience in elderly care is an advantage)
• Proven skills in technical writing, proposal/report development, and presentations
• Experience managing multi-site field operations and stakeholder networks
• Strong analytical, communication, and leadership skills
• Willingness to travel frequently to project sites (Karachi, Gilgit, Chitral)

AKHS is committed to reducing our impact on climate and the environment and have set ourselves the goal of striving for net-zero carbon operations by 2030. All staff are expected to take part in making this a reality. The Senior Program Manager, accompanied with his/her Line Manager(s) is expected to identify and understand which aspects of his/her work have most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.

Note: Only shortlisted candidates will be contacted for an interview.